Privacy notice
How MTM Electrical handles personal information from this website and from our customers, suppliers and job applicants.
1. Who we are
This notice covers personal information we collect from visitors to this website and information you give us as a customer, potential customer, supplier or job applicant.
MTM Electrical (a sole trader business), VBA 30, E-Factor, The Enterprise Village, Prince Albert Gardens, Grimsby, DN31 3AT, is the data controller for the purposes of the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018 (as amended, including by the Data (Use and Access) Act 2025) and the Privacy and Electronic Communications Regulations 2003 (PECR). “We”, “us” and “our” mean MTM Electrical.
Contact: email admin@mtmelectrical.co.uk, telephone 07772 507482, or write to us at the address above.
2. What we collect
- Information you give us, such as your name, company, telephone number, email address and site address.
- Information you send through the enquiry form on this website or by email.
- Information about job vacancies or your interest in working with us.
- Records of our correspondence, and the information we need to quote for, carry out and certify work (for example site addresses and installation details).
3. Cookies and tracking
This website does not set cookies and does not use analytics, advertising or tracking tools. Fonts and images are served from our own website. Our hosting provider may keep standard server logs (such as IP addresses) for security and to run the service.
The “View on Google Maps” link opens Google’s own website, which has its own privacy and cookie policy.
4. How we use your information, and our legal basis
| Purpose | Legal basis (UK GDPR Article 6) |
|---|---|
| Responding to enquiries, quoting for and carrying out work, certification and customer service | Contract, or steps before entering a contract |
| Keeping records the law requires (for example tax, electrical certification, health and safety) | Legal obligation |
| Sending service and administrative information, and improving our services | Legitimate interests |
| Marketing information | Consent, or legitimate interests for existing business customers (you can opt out at any time) |
| Recruitment | Steps before entering a contract; legitimate interests |
5. Who we share it with
- Anyone we are legally required to disclose it to (for example regulators, NAPIT or HMRC).
- Email and IT services: our email is hosted and run through the servers of Forum Computers, an IT company based in Lincoln, UK. Forum Computers acts as a data processor on our behalf.
- Our website host (Cloudflare) and enquiry form provider (Web3Forms), who process enquiry form submissions on our behalf.
- Principal contractors and clients, where needed to deliver a project you are involved in.
- Anyone else where needed to protect the rights, property or safety of MTM Electrical, our customers or others.
Where any provider processes data outside the UK, we make sure UK GDPR safeguards are in place.
6. How long we keep it
We keep personal data only as long as we need it for the purpose it was collected. We may keep some records after a contract ends to meet legal or regulatory requirements (for example electrical certificates and installation records), to prevent fraud or to resolve disputes.
7. How we protect it
We use appropriate technical and organisational measures to protect personal data. This website is served over HTTPS. We will report any reportable personal data breach to the ICO within 72 hours.
8. Your rights
You have the right to access, correct, erase, restrict, transfer or object to the use of your personal data, and to withdraw consent at any time. To exercise these rights, email admin@mtmelectrical.co.uk. We will respond within one month.
If you are unhappy with how we handle your data, please contact us first. You also have the right to complain to the Information Commissioner’s Office (ICO): ico.org.uk, 0303 123 1113.
9. Changes to this notice
We may update this notice from time to time and will post any changes on this page.